Web Producer at easports.com
Want to help shape the future of online gaming? Want to create the next Facebook or YouTube experience for sports gamers? Want to be a core part of the team leading EA Sports online strategy?
The EA Sports Online division is responsible for the web presence www.easports.com which is evolving to become a unique, persistent, multi-platform experience that becomes the premier destination to become the center of your own online sport play experience.
Work with teams like Madden, Tiger Woods Golf and FIFA Soccer which extend these world class games beyond the console and onto the web. It’s the convergence of sports lifestyle, online gaming and community. Get your “Sport fix” online, anytime, anywhere!
Job Description:
EA SPORTS is looking for a passionate, dedicated Producer to help us deliver the next generation online experience for EA SPORTS.com.
Core responsibilities include overseeing the vision, business and management of the EA SPORTS.com web experience which is the primary destination and hub for EA SPORTS marketing and community based initiatives and integrates game extension features while also taking advantage of social networking opportunities through the likes Facebook and YouTube.
Nature and Scope of Position
- Regular, full-time position, reporting to the EA SPORTS Online Web Line Producer.
- You will manage and direct the work of artists, project managers and programmers in furtherance of the development of the site.
- You will work closely with the North American marketing and community and game development teams to help define the EA SPORTS.com product roadmap.
- You will work closely with the EA SPORTS Football World team (www.easportsfootball.com) in sharing ideas and features for the European market.
Responsibilities:
- Define, drive and manage the complete EA SPORTS.com experience.
- Author and manage ongoing product documentation.
- Coordinate post-release support of online features and product.
- Manage project tasks, resources, timelines and communicate project status with project stakeholders.
- Track and report on competitive landscape and community behavior patterns to drive product design decisions.
- Coordinate the activities of other product elements, such as Marketing, Public Relations and Operations, with the software and its development to ensure consistency, quality and timely implementation.
- Contribute to the prospecting process which identifies and develops product concepts which exploit targeted opportunities.
- Initiate, foster and maintain positive working relationships with internal and external organizations critical to both current and future development process.
- Define, drive and measure the success of EA SPORTS.com online programs through web-usage reports, end-user surveys and measurable goals.
- Responsible for the day to day operation of the live site including development, production and maintenance of the website. Responsible for planning live site feature improvements, assessing and resolving live site issues, designing and driving the development of features/tools.
- Conduct usability testing to balance business goals and objectives with customer experience.
- Act as the primary customer advocate, ensuring the best possible customer experience.
- Generate ideas for improving engagement and satisfaction with the site based on analysis of customer feedback.
- Coordinate with Quality Assurance to support the documentation, testing and QA processes.
- Be expert in understanding current market trends for online, including patterns and customer requirements.
What you need:
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